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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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On-demand webinar
Generative AI and large language models have taken the world by storm, sparking a lot of interest and generating high expectations for transformative use cases. But until you separate the hype from reality, it’s impossible to know where it fits into customer experience (CX) strategy.
In this 20-minute session, Genesys AI leaders explain the power and possibilities of generative AI – its history, recent advances and what’s driving interest. They also take a closer look at how a thoughtful and ethical approach to implementing generative AI lays the groundwork for genuine CX transformation.
Jane Hendricks
Product Marketing Director, AI
Genesys
Rahul Garg
VP Product Management, AI and Self-Service
Genesys
