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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
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The U.S. Department of Defense (DoD) Cloud Computing Security Requirements Guide (SRG) provides the baseline security requirements used to assess the security posture of a cloud service offering. Cloud Service Providers (CSPs) supporting U.S. DoD customers are required to comply with these requirements.
Genesys Cloud CX has been granted a Provisional Authorization (PA) for DoD Impact Level 2 (IL2) from the Defense Information Systems Agency (DISA) leveraging Genesys’ FedRAMP Moderate Authorization. IL2 is for non-Controlled Unclassified Information (non-CUI), which includes all data cleared for public release, as well as some DoD private unclassified information not designated as CUI or critical mission data that requires some minimal level of access control.
Certification type
Application and management of security controls
Industry/sector
Military
Territorial applicability/relevance
United States
Product
Genesys Cloud