Demo video

Genesys Cloud Outbound

Genesys Cloud Outbound powers proactive engagement through intelligent, agent-assisted and automated campaigns — delivered from a single platform to boost satisfaction, reduce churn and improve efficiency.

Engage and automate outreach

Built natively into the Genesys Cloud platform, Genesys Cloud Outbound makes it easy to manage personalized, multichannel campaigns from one platform. Whether it’s reaching leads or sending reminders, you can scale engagement, streamline administration and connect with customers before they need to reach out.

Watch this demo video to discover how Genesys Cloud Outbound can help you engage customers at the right moment by streamlining operations, increasing connect rates and turning outreach into a strategic advantage.

 

Benefits:

  • Automated campaigns
  • Advanced list management
  • Improved customer experience
  • Increased operational efficiency