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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
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Ebook
Your journey-based guide to improving customer experience
Experience is a key differentiator for brands across industries. And your customers expect you to deliver experiences that mimic those of customer experience (CX) pioneers like Amazon, Google and Netflix.
But to meet these expectations, you’ll need a better way to manage and optimize CX. That’s customer journey management.
Download this ebook to discover why traditional approaches are no longer enough and explore why customer journeys are the future of CX management.
You’ll learn:
