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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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Customer interview
Find out what led this automobile manufacturer to choose a cloud-native CX platform
Fiat Chrysler Automobiles moved to the Genesys Cloud™ platform from three on-premises telephony solutions. With the flexibility of a unified cloud solution, it now can easily balance the load across call center sites during periods of high call volume. And the agility of a cloud-native platform enables the company to adapt and react quickly to inbound trends while reducing redundant costs.
Customer story highlights
