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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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Customer interview
Hear how one of America’s largest direct brokerages migrated to Genesys Cloud ahead of schedule
As one of America’s largest direct brokerages, eFinancial helps customers get the right life insurance — easier, faster and more affordably. A lifelong Genesys on-premises customer, eFinancial made the move to the cloud as part of a larger organizational shift of all its software services.
It chose to stick with Genesys and moved to the Genesys Cloud™ platform for its scalability, advanced routing and workforce engagement management capabilities.
The migration from on-to Genesys Cloud was accomplished three weeks ahead of schedule and enabled record-breaking sales.
Customer story highlights
