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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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Learn how to improve satisfaction and reduce contact center costs with customer journeys
According to Forbes, poor customer service is costing businesses more than $75 billion a year. The pressure to reduce contact center costs is immense. But how do you manage to mitigate contact center costs without sacrificing customer experience?
In this informative guide, you’ll discover why and how leading enterprises are taking a journey-based approach to optimize contact center performance and reduce costs while increasing satisfaction.
