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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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Practical guide and presentation template
Discover five key strategies to secure buy-in and investment
The steady evolution of the contact center is over. A rapid revolution in customer expectations that demands unprecedented agility is taking its place. To thrive, organizations in every industry need innovative customer experience (CX) strategies — and the technology to deliver them.
CX transformation is critical — and it depends on winning over the executive team with a compelling business case. But the same revolution that’s shattering conventional CX wisdom is also upending the requirements for getting stakeholder approval.
You need a new approach.
This practical guide outlines five key strategies for building a persuasive business case that demonstrates value worth the investment. The template provides the framework for presenting your case with a compelling story to secure stakeholders’ support.
