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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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The practice of monitoring and influencing a customer’s journey as it happens, using data analytics and automation to orchestrate experiences that align your actions with your customer’s goals. Rather than optimizing actions for individual touchpoints or fixing problems after the fact, real-time customer journey management allows a business to measure, monitor and act in-journey in a holistic way.
