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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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Customer experience (CX) automation uses technology to streamline and automate repetitive tasks and processes related to customer interactions. This can include the use of chatbots, automated emails and workflow automation, allowing businesses to scale their customer service and engagement efforts. Automation makes customer journey management easier by taking rote tasks away from people and giving them more time to focus on problems that require a human touch.
