Call a representative
Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
Start exploring Genesys today
Thank you for your interest
A Genesys representative will be in contact with you shortly.
Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
Careers
Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.
Customer Support Portal
Submit new support tickets and track existing ones through a single, convenient site.
Genesys Knowledge Network
Use this all-in-one access point to find links to resources that improve your Genesys experience.
Thank you for requesting your demo
A Genesys representative will reach out to you shortly to get it scheduled.
Using artificial intelligence to match a prospect or customer to the appropriate segments. These segments can classify intent and priority, identifying the likely interests, shopping preferences and buying behaviors of a customer based on similar previous customers. This enables organizations to personalize experiences by determining when and where to engage customers with an automated content offer, bot or agent-assisted service.