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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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AI summarization in contact centers involves the use of AI technologies to automatically summarize customer interactions such as calls, chats and emails. This helps in quickly understanding the essence of customer queries or feedback without going through the entire content, enabling faster response times and more personalized service.
