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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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A customer experience platform is contact center infrastructure that supports the design, monitoring and adjustment of customer journeys across all channels, including voice and digital. They are available either on-premises or in the cloud. Customer experience platforms are critical tools for experience orchestration, as they allow for the holistic view of the end-to-end experience, as well as the full range of customer information required to build a great experience.