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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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Customer experience (CX) metrics are key performance indicators that measure various aspects of the customer experience. Common CX metrics include Net Promoter Score, customer satisfaction and customer effort score. These metrics help businesses assess how well they are meeting customer needs.