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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 441276457000
International: +1 650 466-1100
Fax: +1 650 466-1260
19 Chartley Avenue, London, England, NW2 7QY
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A performance management system is a software solution that helps contact center leaders track individual and team performance, pinpoint individual development needs, and improve employee engagement. Through personalized dashboards, gamification and recognition opportunities, performance management systems enable employees to contribute to a culture of continuous improvement.
